Data Linking
Game Functions
- What are the differences in how School Idol Radiance, School Idol Wish, and School Idol Sparkle are used?
- Why aren’t the details of my All Stars Pass reflected correctly in-game?
- How do I clear my cache?
- Why can’t I hear the in-game music, sound effects, and character voices?
- Why does the Big Live Show freeze?
- Where is the Bond Board?
- How do I get rid of the “!” mark over the Accessory and Synthesize buttons?
- How do I clear my cache?
- Why isn’t my Dream Live Parade formation showing up?
- Why don’t I see the school idols I believe I scouted?
Gameplay
- Do Team Restorations carry over between Dream Live Parades?
- Why aren’t the Bond Points I gained being reflected in my Bond Ranking?
- Why are accessories I don’t have equipped labeled “In Formation”?
- Why are some songs not shown in the play history on my profile?
- Why can’t I download the game?
- Why can’t I update the app?
- Why is my tap timing only being rated as “Great” or “Critical”?
- Why are my Goals sometimes not counted?
- When I try to contact customer support, what should I do if the support email address is not automatically filled in?
- I contacted Bushiroad, but I haven’t received a reply. Why is this?
Star Gem & Items
- What should I do to have my All Stars Pass carry over when transferring the game to a device with a different OS?
- How do I check the renewal date of my All Stars Pass?
- Why haven’t I gotten my All Stars Pass Veteran Bonus?
- Why am I stuck on the loading screen after pressing purchase at the end of my All Stars Pass free trial period?
- Why can’t I purchase the All Stars Pass again?
- If I use the All Stars Pass trial, will it automatically renew as a paid subscription?
- Why did I get item drops of attributes not listed?
- When does the Overflowing Star Gems Bonus Pass expire?
- Are paid Star Gems or free Star Gems consumed first?
- How long are special beginner items available for purchase?